G2 PROMOTIONAL, LLC
Home
Shop Products
2025 Premium Catalogs
Contact
About
Gallery
Our Customers
HLSR
G2 PROMOTIONAL, LLC
Home
Shop Products
2025 Premium Catalogs
Contact
About
Gallery
Our Customers
HLSR
More
  • Home
  • Shop Products
  • 2025 Premium Catalogs
  • Contact
  • About
  • Gallery
  • Our Customers
  • HLSR

  • Home
  • Shop Products
  • 2025 Premium Catalogs
  • Contact
  • About
  • Gallery
  • Our Customers
  • HLSR

Terms and Conditions

  

Authorization & Indemnification

By placing an order with G2 Promo, you represent and warrant that you have the authority to order, purchase and/or distribute merchandise containing the names, trademarks, logos, copyrights, etc. identified and/or submitted with your order. You also agree to indemnify, defend and hold harmless G2 Promo, its affiliates and representatives, from and against all claims, liabilities and expenses, arising out of or related to an actual or alleged infringement or misappropriation of any trademark, copyright or any other proprietary right of such merchandise. This provision will remain in effect after delivery of your order.

Catalog Photography & Color Usage in Catalog

Due to photography lighting, the color of items in this catalog may appear different than the actual item. We strongly recommend that you request a sample to see exact color.

Copyright Notice

Products in this catalog may be patented, have patents pending or be subject to various copyright and/or property rights of G2 PROMO and/or its owners and principals. These products may not be reproduced in any way (in whole or in part) without express written permission from G2 PROMO.

Invoicing and Terms

First orders, custom orders and large orders will require a deposit or pre- payment. We accept Visa, MasterCard, Zelle, Venmo and ACH payments..

Pricing Standard

Due to price fluctuations, all prices in any printed or digital catalog, as well as additional marketing materials such as email broadcasts and social media posts are subject to change without notice. For current accurate pricing, please visit G2 Promopromo.com.

Proposition 65

G2 PROMO will apply a Prop 65 warning label on all products that may include chemicals on the Prop 65 list. The Prop 65 warning will be printed in short form.

Trademark Notice

The artwork, designs and trademarks imprinted on the products displayed herein are reproduced only as examples of the type of quality of decorated products available. They are not intended to represent that the products are either endorsed by, or produced for the owners of the artwork, design or trademark.

Return and Refund Policy

 General Policy

  • Customized products are tailor-made specifically for each customer. As such, they are generally not eligible for returns or exchanges. This includes products that have been personalized with names, initials, designs, or other bespoke features.

Exceptions to the Policy

  • Defective Products: If the customized product is defective or damaged upon receipt, you are entitled to request a replacement or a refund. Please contact our customer service team within [X] days of receiving the item with detailed information about the defect or damage.
  • Errors in Customization: Once proofs have been approved by the customer and an error exists in the customization (e.g., incorrect name spelling or design) we will discuss returns and/or correcting the error by replacing the order on a case by case issue. Please contact us within 5 days of receipt, providing details and photographic evidence of the error.

Items Eligible for Return

  • Non-customized items follow our standard return policy.
  • For any items eligible for return, they must be unused, in their original packaging, accompanied by a receipt or proof of purchase and must be pre-approved by our customer service team.

Return Process

  • Contact our customer service team at sales@g2promotional.com to initiate a return or exchange for any eligible items.
  • Once your return is approved, we will provide instructions on how to return the product.

Additional Information

  • Shipping fees are non-refundable.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items valued over $100.00
  • For specific queries regarding your customized order, please contact sales@g2promotional.com or call 713-560-7066. [support number].

Contact Us

  • For questions regarding this return policy, please contact us at sales@g2promotional.com.

  • Terms and Conditions
  • Privacy Policy

G2 PROMOTIONAL, LLC

Copyright © 2025 G2 PROMOTIONAL, LLC - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept